Making a Return? No Sweat.

Our Returns & Exchanges Policy:

Please preview/evaluate all products within 7 days of receipt. If you are not satisfied with your products, please return your item(s) within 7 days along with a copy of the packing slip or invoice. Please take care when packaging your items for return as we are unable to issue credit for items received damaged or items that are not resalable.

You've got 2 simple options:

Refund: Receive a refund back to your original payment method, minus the shipping and handling charges.
Exchanges: Wasn't quite what you were looking for? We're happy to exchange for another item.

Returns may be sent to:

VISUALZ
760C Canning Pkwy
Victor, NY  14564

Damaged & Missing Merchandise

VISUALZorders are carefully packed in our shipping department. Unfortunately, there are times when merchandise is damaged or missing during shipment. If your package arrived damaged, please keep all packaging material and contents and contact customer service at 800-507-0966 (US Only) as soon as possible.

If you have additional questions, please contact Customer Service at 800-507-0966 (US Only) or 585-742-0160or email us at: customerservice@newpathlearning.com